1. You are a service provider. What do customers think about your service?

Story:

Mr. John Doe is professional soft skill trainer. In order to improve his service, he wants instant feedback after each session.

2. Create And Publish Surveys in Schilan

Story:

As a trainer, John wants measure the quality of his courses. By creating a survey in Schilan, John can measure topics and pre-training preparation, the sequence and flow of the course and the engagement of the user, the quality of the content and the overall quality of the delivery of the course.

3. Scan QR Code To Enable Your Schilan Bot To Collect The Answers

Story:

John showed the QR code on last slide of his presentation. Each attendant scanned it and started the survey bot

4. Receive A Report About Your Service

Story:

John logged onto Schilan and recieved his unique survey results. He now knows that the engagement and quality levels were high although he must improve the sequence flow of his course to improve overall quality.

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